Frequently Asked Questions

Welcome to the Foothills Broadband FAQ page – your one-stop shop for all those burning questions like “Why is my internet slower than my grandma’s dial-up?” and “How do I reset this magical blinking box?” We’ve packed this section with helpful answers, tips, and just enough techy know-how to make you feel like a genius. If you’ve got questions, chances are we’ve got answers (and if not, we’re probably working on it… after a coffee).

What to expect during the installation process


How to connect your TV to Wifi


Connecting your printer and other devices


How to check your Wifi network connection


How to test your internet connection


How to run a speed test


How to restart your router


Basic internet troubleshooting


What to do after a storm


Professional note: If you don’t find the answer you’re looking for here, don’t hesitate to call our office at 1-877-41FIBER or email us at support@foothillsbroadband.net — our friendly team is always happy to help!